EV48
60-month leasing
Maintenance included
We operate in Chile with INALCO as our certified technical partner in high-voltage electric maintenance. Workshops in Santiago, Antofagasta and Concepción, 24/7 assistance in 12 cities and a parts network with local stock.
The full after-sales operation is signed in a single master agreement with e-auto. INALCO runs the technical network; your point of contact is still our team.
Predictive calendar based on real vehicle telemetry, not fixed dates. Workshop booking or on-site service for large fleets.
CATL LFP covered 8 years / 400,000 km. Free SoH (state-of-health) diagnostic at year 4. Modular replacement, not full pack.
Operations desk in Santiago, nationwide coverage with tow trucks and electric assistance. Response time < 4 hours for critical events.
Local stock of fast-movers: regen brake pads, sensors, headlights, windshields, BMS controllers. 30-day import for major components.
Mandatory 4-hour course + digital manual. Covers 400V high-voltage safety, efficiency habits and DC charging. Certificate valid for 2 years.
Monthly dashboard with operational KPIs: km/kWh per driver, safety events, avoided CO₂ and rolling 90-day comparison vs diesel fleet.
Workshops with technicians certified in 400V high voltage, original GECKO BMS equipment and same evenly-distributed waiting lists. In cities without a workshop, we operate with mobile service.
Partnership with iMotion: operating leasing at 36, 48 or 60 months with maintenance included. Fixed monthly payment, no surprises, with option to renew or purchase at the end.
Each SLA level is contractual and reviewable yearly. If in any month we miss the agreed response time, we refund one day of payment per affected unit.
Ticket opening, remote diagnosis and workshop booking within one business day.
On-site or workshop diagnosis. Mobile service available in Santiago, Valpo and BioBío.
Dedicated desk, on-site technician, replacement vehicle if downtime exceeds 24h.
For mining and public-service fleets with 24/7 operation. Dedicated on-call team.
Call the central desk, book online or write to sla@e-auto.global for emergencies. Current average response time: 47 minutes.